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Work like a human.

Real-time updates, coaching, actions, and insights at your fingertips. 

 

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customers of all sizes ❤️ troops
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Troops connects Salesforce and Slack so you can automate key workflows in minutes and get the right alerts, reports, and insights to the right people in real time.

 

Real-time alerts

Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action.


Learn more about Troops Alerts

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Connected work

Work in the place you already spend your time. Search, access, and edit CRM info right from Slack.

 

Learn about Troops Command

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Actionable insights

See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives.

 

Learn more

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Key Benefits

 

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Visibility

Understand more, easily. Share the right data and insights with the right people.

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Productivity

Do more, with less. Track the activities that have the most impact.

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Performance

Win more, faster. Keep the focus on customers and prospects, not process.

Learn more ›

“As both a user and builder of Troops workflows at Slack, I can confirm, they are one of the easiest ways we’ve increased operational efficiency and data accuracy. We use them to flag bad data to various ops teams. We use them to proactively notify sales reps of upcoming renewals that need action taken in order to process (and we are just getting started).”
Alan Davis
Alan Davis
Deal Operations, Slack
“Troops really brings the human side out of the data in Salesforce. It lets you interact with it in a way that just wasn’t possible before.”
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Arjun Ganatra
Sr. Salesforce Admin, StackOverflow
"I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack."
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Simon Kaye
Sales Operations, Dynamic Yield

Solutions for High Performance Teams

I want to

Know what’s happening in real time and find coaching moments.

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I want to

Create and deploy new revenue processes that are adopted immediately.

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I want to

Get time back every day and spend more time with customers

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I want to

Provide world-class customer experiences that increase retention.

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I want to

Get the revenue visibility I need to inform strategic business decisions.

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I want to

Quickly confirm deals I'm working on—without logging into Salesforce.

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Empower your humans

Check out case studies, workflows in action & how-to build videos here.

Learn more ›

Humans everywhere ❤️ Troops

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Jerri Gillean-2
Troops is non-negotiable for me in operationalizing our business. Every organization looking to scale should utilize Troops to not only make the processes easier, but to keep track of important information in Salesforce that would have otherwise been lost. It removes the Salesforce usage barrier for your light Salesforce users (ones who need data, but aren't daily users).
Jerri Gillean
Head of PMA, MParticle
Michael Blumental-2
Troops is a wonderful tool to achieve sales ops excellence at scale. I love being able to update SFDC fields directly from Slack. We use it to enforce sales processes, improve data quality, and generate better collaboration around deals and customers.
Michael B
COO, Hyro

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We believe that every rep that takes 100 actions with Troops in the field each month gets about 8 hours and 20 minutes back, or one working day. Over the course of a year, that's an entire vacation!
Royce Marcus
Sales Strategy Manager
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Troops is a huge coaching tool because it alerts our team when deals push or stages go in the wrong direction so managers can dig deeper and see where our sales process wasn’t followed properly. That visibility makes it much easier for managers to identify high-value coaching opportunities.
Matt Budd-Thanos
Sr. Director of Sales
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Using Troops is like giving everyone on the team their own personal assistant. What I love about Troops is that it fits in seamlessly with Slack and Salesforce and makes it easy for people to do what they need to do. This is so important for distributed teams.
Ziv Peled
Chief Customer Officer
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Make your CRM work for your humans.

 

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