Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action.
Work in the place you already spend your time. Search, access, and edit CRM info right from Slack.
See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives.
Understand more, easily. Share the right data and insights with the right people.
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Do more, with less. Track the activities that have the most impact.
Win more, faster. Keep the focus on customers and prospects, not process.
Get the revenue visibility I need to inform strategic business decisions.
Troops is non-negotiable for me in operationalizing our business. Every organization looking to scale should utilize Troops to not only make the processes easier, but to keep track of important information in Salesforce that would have otherwise been lost. It removes the Salesforce usage barrier for your light Salesforce users (ones who need data, but aren't daily users).
Troops is a wonderful tool to achieve sales ops excellence at scale. I love being able to update SFDC fields directly from Slack. We use it to enforce sales processes, improve data quality, and generate better collaboration around deals and customers.
We believe that every rep that takes 100 actions with Troops in the field each month gets about 8 hours and 20 minutes back, or one working day. Over the course of a year, that's an entire vacation!
Troops is a huge coaching tool because it alerts our team when deals push or stages go in the wrong direction so managers can dig deeper and see where our sales process wasn’t followed properly. That visibility makes it much easier for managers to identify high-value coaching opportunities.
Using Troops is like giving everyone on the team their own personal assistant. What I love about Troops is that it fits in seamlessly with Slack and Salesforce and makes it easy for people to do what they need to do. This is so important for distributed teams.
