7 min read
5 min read
3 min read
What a year it has been: 2020 in review
By Dan Reich on December 31, 2020
Topics: Troops Slack Growth New Features Remote Work Salesforce Customer Success 2020 in review
12 min read
What could Salesforce do with Slack?
By Scott Britton on December 3, 2020
Topics: Troops Slack Growth Remote Work Salesforce Customer Success future of work
4 min read
9 min read
11 min read
11 min read
8 min read
1 min read
Looker saves hours by updating deal forecasts using Troops
By Scott Britton on November 1, 2020
Topics: Customer Story
2 min read
4 min read
More visibility, more sales: How WeWork uses Troops to boost sales efficiency
By Andrei Newman on October 1, 2020
Topics: Customer Story
4 min read
A note from Troops CEO: Making new connections for our customers
By Dan Reich on September 22, 2020
10 min read
Introducing the Troops Revenue Communications Platform
By Julie Gibbs & Andrei Newman on September 22, 2020
11 min read
Making Connections: iPaaS vs. Troops
By Julie Gibbs & Andrei Newman on September 14, 2020
10 min read
The Future of Data at Work Depends on Revenue Communications
By Julie Gibbs & Andrei Newman on September 3, 2020
8 min read
Why the Human<>Data Disconnect Matters
By Julie Gibbs & Andrei Newman on September 2, 2020
6 min read
Reactive to proactive: How Troops helped Intercom turn CRM data into hypergrowth
By Andrei Newman on August 13, 2020
Topics: Customer Story
11 min read
Five steps to rolling out MEDDIC and making it work
By Scott on August 10, 2020
Topics: Sales Strategy Sales Development Sales Leaders
6 min read
Roll it out: Troops first helped Handshake win at MEDDIC, then customer retention
By Andrei Newman on August 7, 2020
Topics: Customer Story
21 min read
How Troops is different from the native Slack- Salesforce integration
By Scott Britton on August 1, 2020
Topics: Troops Slack Sales Strategy Product Sales Ops
6 min read
How mParticle uses Troops to build business-wide processes that scale
By Andrei Newman on July 13, 2020
Topics: Customer Story
6 min read
2 min read
Mental fitness: New webinar series to help you reduce stress, stay focused & productive
By Scott Britton on June 11, 2020
Topics: Troops Growth
4 min read
How Lucid went beyond SFDC to gain more operational flexibility
By Andrei Newman on June 11, 2020
Topics: Customer Story
4 min read
How better visibility into deal progression helped ScoutRFP double deal size
By Andrei Newman on June 11, 2020
Topics: Customer Story
6 min read
How Troops helped Stack Overflow cut deal approval times by 93%
By Andrei Newman on May 21, 2020
Topics: Customer Story
2 min read
PandaDoc cut meeting prep time by 40% by enlisting Troops
By Julie Gibbs on May 1, 2020
Topics: Customer Story
2 min read
Periscope Data brought in Troops to improve lead response time
By Julie Gibbs on May 1, 2020
Topics: Customer Story
6 min read
6 min read
Why Your MEDDIC Implementation Will Fail (and What to Do About It)
By Roque Versace on April 15, 2020
Topics: Growth Sales Leaders Sales Process Sales Enablement
6 min read
6 min read
Using Troops to Stay Agile and Effective During COVID
By Scott Britton on April 9, 2020
Topics: Sales Strategy Sales Leaders Sales Operations Remote Work
8 min read
Making Sense of COVID-19 with CRM Tracking
By Scott Britton on April 7, 2020
Topics: Sales Ops Sales
3 min read
7 min read
How DoorDash Overcomes Top Outside Sales Team Challenges
By Roque Versace on February 18, 2020
Topics: Sales Strategy Best Practices
3 min read
Spotinst Relies on Troops for Sales Productivity and Visibility
By Julie Gibbs on February 3, 2020
Topics: Customer Story
5 min read
AppsFlyer Grows Customer Success with Troops
By Julie Gibbs on February 1, 2020
Topics: Customer Story
7 min read
8 min read
Your 2020 Sales Kickoff Meeting Is Useless Without Reinforcement
By Roque Versace on January 7, 2020
2 min read
Hey '19: Another year of making work easier with Troops
By Dan on December 30, 2019
Topics: "Troops News" Troops Slack Product Troops Updates Sales Leaders Sales 2019 Year in Review
20 min read
Troops vs. the Native Slack Salesforce Integration
By Scott Britton on December 5, 2019
Topics: Troops Slack Sales Strategy Product Sales Ops
11 min read
How to Roll Out a New Sales Process (So That It Actually Works)
By Scott on September 23, 2019
Topics: Sales Strategy Sales Development Sales Leaders
9 min read
How to Keep Your Team Accountable to Pre-Meeting Research
By Scott Britton on August 27, 2019
Topics: Sales Strategy Best Practices Sales Development Sales Leaders Sales Ops
8 min read
9 min read
5 min read
Troops Surpasses 10,000 Users and Sees a 178% Year-on-Year Growth
By Scott Britton on August 13, 2019
Topics: Troops Slack Sales Strategy Growth
1 min read
eBook: The Definitive Guide to Account Based Collaboration: Part 1
By Scott on August 7, 2019
Topics: Sales Leaders Sales Ops
9 min read
Should You Use a Sales Deck or Show Product on Your First Call?
By Scott Britton on July 31, 2019
Topics: Sales Strategy Sales Development
7 min read
How to Improve the Quality of Your Discovery Meetings at Scale
By Scott Britton on July 16, 2019
Topics: Troops Slack Sales Strategy Sales Ops
7 min read
Should Your Sales Team Live in Salesforce?
By Scott Britton on July 3, 2019
Topics: Sales Strategy Guides
6 min read
How to Rapidly Improve Your SDRs Cold Call Quality Using Automation
By Scott on July 3, 2019
Topics: Troops Slack Best Practices Sales Ops
3 min read
Success Story: LaunchDarkly and the Power of Team Selling
By Scott on June 11, 2019
Topics: Slack Sales Strategy Sales Development
10 min read
5 min read
How to Implement Account Based Collaboration
By Scott Britton on May 20, 2019
Topics: Troops Slack Sales Strategy Growth Guides
5 min read
8 Key Benefits of Account Based Collaboration
By Scott on May 17, 2019
Topics: Troops Slack Sales Strategy Best Practices
8 min read
Who Should Use Account Based Collaboration?
By Scott Britton on May 8, 2019
Topics: Troops Slack Sales Strategy
10 min read
What Is Account Based Collaboration?
By Scott on May 1, 2019
Topics: Troops Slack Sales Strategy Best Practices Sales Ops
6 min read
10 min read
A Step by Step Guide to Enable Your Sales Team to Tell More Stories
By Scott Britton on March 27, 2019
Topics: Troops Sales Strategy Growth Sales Development
5 min read
How SecurityScorecard Decreased No-Show Rates by 10%
By Scott Britton on March 6, 2019
Topics: Troops Slack Sales Strategy
19 min read
Slack and Salesforce Integration: Zapier vs Workato vs Troops
By Scott Britton on March 5, 2019
Topics: Troops Slack Sales Strategy Product
6 min read
5 min read
How This Organization Improved Executive Visibility to Drive a Better Customer Experience Using Troops
By Scott on January 29, 2019
Topics: Troops Slack Sales Strategy
5 min read
How to Drive Executive Engagement in Key Sales Conversations
By Scott on January 22, 2019
Topics: Troops Slack Sales Strategy Sales Leaders
2 min read
9 min read
2 min read
Keep Sales & CS in the loop on support ticket escalations
By paulholder on November 30, 2018
Topics: Sales Strategy Sales Development
8 min read
The Definitive Guide to Avoid Being ‘Single-Threaded’ in Sales
By Scott Britton on November 27, 2018
Topics: Sales Strategy Best Practices
8 min read
Slack Is the New Chatter for Sales Teams (Slack vs. Chatter)
By Scott Britton on November 16, 2018
Topics: Troops Slack
10 min read
4 min read
Increase Inbound Close Rates by Bringing Lead Activity into Slack
By Tommy Klouwers on November 1, 2018
Topics: Troops AE's Sales Ops
7 min read
How Top Orgs Use Slack Sales Channels: Data From HubSpot, Slack, Intercom, and More
By Tommy Klouwers on October 25, 2018
Topics: Troops Slack
8 min read
1 min read
SaaStr Podcast with Dan Reich, Co-Founder & CEO at Troops
By Tommy Klouwers on October 1, 2018
Topics: Troops Best Practices Growth
10 min read
Research: The Explosive Growth of Slack Is Creating New Roles to Manage Collaboration
By Tommy Klouwers on September 21, 2018
Topics: Slack Growth
5 min read
How Contently Uses Slack, Salesforce, and Troops to Excel at Client Onboarding
By Tommy Klouwers on August 31, 2018
Topics: Sales Strategy
8 min read
Fill Your Sales Pipeline by Finding “The Entry Point” (Interview with Craig Rosenberg)
By Scott on August 23, 2018
Topics: Sales Strategy
7 min read
We Fixed Our Ideal Customer Profile (in Salesforce) Using This Data-Driven Process
By Scott on August 19, 2018
Topics: Sales Strategy Growth
8 min read
Sales Compensation Plans: How Much Do Salespeople Make at Top Tech Companies?
By Niel Malhotra on August 8, 2018
Topics: Sales Strategy
9 min read
6 min read
How Slack’s Sales Team Uses Slack to Close More Deals
By Kathryn Stephan on August 2, 2018
Topics: Slack Best Practices
10 min read
How Slack Uses Slack: Naming Conventions, Emojis, and a Raccoon
By Kathryn Stephan on July 24, 2018
Topics: Slack Best Practices
10 min read
How Feedvisor Built a Super High Performance Customer Success Team
By Kathryn Stephan on July 19, 2018
Topics: Slack Sales Development
4 min read
11 min read
InsightSquared vs. Clari vs. Troops (Alternatives and Competitors)
By Kathryn Stephan on June 21, 2018
Topics: Guides
4 min read
5 min read
3 min read
How Culture Amp Got Their Team to Use Data as a Weapon
By Scott Britton on May 24, 2018
Topics: Sales Ops
7 min read
A Sales Plan Template To Supercharge Your Growth
By Scott Britton on April 20, 2018
Topics: Sales Strategy Growth Sales Development
6 min read
18 Ways to Maximize Sales Pipeline Stages' Conversion
By Scott Britton on April 18, 2018
Topics: Sales Strategy
7 min read
Designing A Sales Pipeline 101
By Scott Britton on April 13, 2018
Topics: Sales Strategy Sales Development
6 min read
8 min read
6 Steps to Creating a Successful Sales Plan
By Scott Britton on April 4, 2018
Topics: Sales Strategy
3 min read
4 min read
2 min read
2 min read
3 min read
How PandaDoc Got Lead Response Time Under 5 Minutes
By Scott Britton on October 19, 2017
2 min read
2 min read
How to Use Automation to Engage Buyers at the Perfect Moment
By Scott on August 30, 2017
Topics: Sales Development Sales Leaders
2 min read
How Managers Use Troops to Keep a Better Pulse on Their Teams
By Scott on August 23, 2017
Topics: Sales Leaders
3 min read
1 min read
2 min read
How SmartRecruiters Increased Visibility While Reducing Inbox Clutter
By Scott Britton on April 26, 2017
Topics: Best Practices Sales Ops
6 min read
4 Slack Workflows That Can Help You Better Understand Customers
By Scott on March 22, 2017
Topics: Slack
2 min read
7 min read
How to use Slack's threading to power up your Sales team
By Scott Britton on February 23, 2017
Topics: Slack
8 min read
How To Build A Lead Follow Up Machine On Slack
By Scott Britton on February 16, 2017
Topics: Sales Development Sales Ops
10 min read
2 min read
Tactic Fatigue...If Things Aren't Working, This Could Be Why
By Scott Britton on November 10, 2016
Topics: Growth
4 min read
Building Troops with Our Core Values in Mind
By Dan on October 25, 2016
Topics: Troops Best Practices
2 min read
What Is Sales Operations and Why You Need It
By Scott Britton on October 18, 2016
Topics: Sales Sales Operations
17 min read
A Glimpse into the Future of Messaging-First Onboarding
By Paul Sondhi on October 12, 2016
Topics: Troops Product Chat Bots
5 min read
The Birth of the AI Powered Salesperson
By Scott Britton on September 27, 2016
Topics: Troops Product Chat Bots Sales
4 min read
The Next Chapter of Troops and How We Use Software At Work
By Scott Britton on September 21, 2016
10 min read
6 Lessons Learned Using Preselling To Guide Product Development
By Scott Britton on September 13, 2016
Topics: Troops Sales Strategy Product Sales Development Sales
7 min read
5 min read
How to Close More Deals With The Neighborhood Technique
By Scott on August 30, 2016
Topics: Sales Strategy Best Practices Sales Development Sales
11 min read
How 2 Broken Processes Made Me Believe That Messaging Is The Future Interface of Enterprise Workflow
By Scott on August 24, 2016
Topics: Troops Product Chat Bots
5 min read
11 Tools for the Modern Sales Rep
By Walter Chen on August 16, 2016
Topics: Slack Sales Strategy Best Practices Sales Development Sales
4 min read
15 min read
26 of the Best Slack Integrations for Metrics Driven Teams
By Paul Sondhi on August 2, 2016
Topics: Slack Best Practices
5 min read
6 min read
Sales Styles: How to Have Hard Conversations Without Polarizing Prospects
By Scott on July 19, 2016
Topics: Best Practices Sales Development Sales
6 min read
From Harvard to Bots...Surprises From My Tech Startup Internship
By Scott Britton on July 12, 2016
Topics: Troops Product Chat Bots
2 min read
13 Slack Tips & Use Cases From Sales Teams On Slack
By Scott Britton on July 6, 2016
Topics: Slack Best Practices Sales
5 min read
We Asked Experts How to Use Slack…Here’s What They Said
By Scott Britton on June 29, 2016
Topics: Slack Best Practices
16 min read
How to Use Marketing Science To Get Your First 1,000 Email Subscribers
By Troops on June 20, 2016
Topics: Best Practices Growth
6 min read
8 min read
3 Unique Ways to Personalize Emails & Create Brand Loyalty
By Scott Britton on June 13, 2016
Topics: Best Practices Sales Development Email Sales
12 min read
Common Sales Communication Mistakes and How to Avoid Them
By Scott Britton on June 7, 2016
Topics: Best Practices Sales Development
10 min read
How to Get Your Sales Team Using Slack
By Scott Britton on May 31, 2016
Topics: Slack Best Practices Sales
11 min read
Less Obvious Habits of a Successful Salesperson
By Scott Britton on May 25, 2016
Topics: Best Practices Sales
6 min read
How to Build A Remote Team for Outsourced Lead Generation
By Scott on May 18, 2016
Topics: Lead Generation Sales Development
7 min read
How to Build Lead Lists From LinkedIn Groups
By Scott Britton on May 11, 2016