2 min read

What's New in Troops Admin Management

By Ashley Mao on Apr 27, 2022 3:15:33 PM

Our mission is to make work easier, more efficient and productive for revenue teams, including those managing operations and enablement. Our latest Troops administrative controls make it simple to manage workflows and process adoption, even across large enterprise teams.

Topics: Product Updates
2 min read

MS Teams Actions: Update Your CRM and More Without Ever Leaving Microsoft Teams!

By Meagan Jaskot on May 4, 2021 7:17:31 PM

No one likes being told to do something and then having to jump through a bunch of hoops to actually do the thing that they were asked!!

Topics: "Troops News" Troops Updates Sales Leaders Sales Operations Workflows Product Updates New Features
2 min read

New: Relative change signals let you map Troops use cases to key metrics

By Meagan Jaskot on Feb 3, 2021 2:56:09 PM

What are relative change signals?

Relative change signals detect when a value changes by a certain percentage or number relative to its earlier value. 

Topics: "Troops News" Troops Updates Sales Leaders Sales Operations Workflows Product Updates New Features
3 min read

Meeting Workflow Updates + New Conditions in Field Change Alerts

By Paul Sondhi on Apr 9, 2020 11:43:32 AM

The Troops team has been hard at work rolling out updates to Meeting Workflow and Field Change Alerts!
1 min read

Combining AND / OR Conditions + Records I Own

By Paul Sondhi on Mar 25, 2020 1:28:43 PM

We are excited to announce the rollout of two highly requested updates to our users today: Combining AND / OR Conditions and "Records I Own."

Topics: Product Updates New Features
3 min read

Introducing Troops Analytics

By Andrei Newman on Mar 16, 2020 1:00:00 PM

At Troops, we are on a mission to make business software more human. With this mission in mind, we’ve had many customer conversations to determine how our product could further embody our ethos by making work easier and helping our customers improve performance, visibility, and productivity.

Topics: Product Updates New Features
4 min read

Our Top 8 Product Updates of 2019

By Scott on Dec 30, 2019 7:19:24 PM

It’s been a big year at Troops! And we are so grateful for the support of all of our partners, colleagues, and friends.

To round at the year, we wanted to recap the top 8 product updates that will help streamline your revenue operations and empower your team to make work more human. Without further ado . . .

Topics: Product Troops Updates Guides Sales Leaders Sales Sales Operations Workflows 2019 Year in Review Product Updates New Features
1 min read

Troops Action Buttons Upgrade: Date Pickers and Multi-Select Support

By Benji Hyam on Nov 6, 2019 12:46:38 PM

Our customers love Troops action buttons, which allow you to update Salesforce directly from Slack through custom field sets. You can attach an action button to any workflow or Salesforce query.

3 min read

Speed Approval Processes, Improve Visibility with Troops Approvals

By Scott on Oct 16, 2019 4:00:49 AM


2 min read

Easily Create Deal Rooms Based on Any Workflow Conditions

By Benji Hyam on Sep 13, 2019 5:35:19 PM


1 min read

Introducing Cross-Object Filters On Troops Workflows

By Benji Hyam on Sep 10, 2019 1:48:20 PM

We’re thrilled to announce one of our most requested enhancements to our workflow builder: cross-object filters.

2 min read

NEW Action Button Updates: Optional/Required Fields & Unlimited Buttons

By Scott on Jul 30, 2019 12:54:26 PM

We’re excited to announce two exciting enhancements to Troops action buttons:

2 min read

Two new features: create records in Slack ✏️ and "Or" condition logic ⚙️

By Scott on May 23, 2019 11:58:57 AM

3 min read

Introducing Deal Rooms: The First Slack-native Account-Based Collaboration Solution

By paulholder on Apr 23, 2019 2:06:23 PM

For the last few quarters the Troops team has been hard at work building our newest product, and we’re proud to share it with our customers and partners:

1 min read

Workflow Tags make organization easier

By paulholder on Oct 9, 2018 8:19:57 AM

We heard you loud and clear...

...and we have great news! with our new Workflow Tags, it is now easier to find and manage your Troops workflows!

1 min read

Slack + Salesforce + Google Calendar = Meeting Magic

By Tommy Klouwers on Aug 24, 2018 10:30:57 AM

If you use Google Calendar, Salesforce and Slack - you’re going to love our new product update.

2 min read

Celebrating Wins Will Be More Fun Than Ever with Custom GIFs

By Tommy Klouwers on Aug 2, 2018 1:16:53 PM

Today, we launched a feature that was in very high demand: Custom GIFs!
Instead of using Troops’ randomly generated GIFs to celebrate wins, you can now upload your own collection.
1 min read

Send Date-Based-Alerts to Slack Channels

By paulholder on Jul 6, 2018 8:23:36 AM

You know that you can now send your Troops Date-Based-Alerts to Slack channels!

3 min read

Move more deals through the funnel with Email Actions

By Scott on Jun 13, 2018 8:57:19 AM

The right message, to the right person, at the right time.

2 min read

Upgraded Slash Commands makes using Salesforce in Slack even better

By paulholder on Jun 11, 2018 10:02:49 AM

The best way to search and update Salesforce in Slack just leveled up.

3 min read

Guide Your Sales and Success Plays With New Link Actions

By Scott on Jun 7, 2018 1:53:24 PM

The best sales and customer operations professionals constantly strive to turn actions in scenarios that work, into scalable plays that can been implemented across the organization.

3 min read

Introducing Action Buttons: Update Salesforce, Make Calls, Send Emails, and direct to any URL in Slack

By Scott on May 28, 2018 9:51:41 PM



2 min read

Log meeting notes in Slack with our Google Calendar integration

By Scott on Apr 4, 2018 8:52:10 AM

2 min read

Stay on top of stagnant deals with Stuck in Stage

By Scott on Feb 27, 2018 6:39:02 AM



1 min read

Add Salesforce fields to Workflow Messages

By Scott on Feb 15, 2018 10:13:20 AM

Troops' Field Change Alerts now supports adding Salesforce fields to workflow messages!

1 min read

Salesforce Sandbox Now Supported

By Scott on Jan 4, 2018 2:42:10 PM

Want to give Troops a test run, but hoping to do it outside your production Salesforce environment?

2 min read

Create alerts around any date in Salesforce

By Scott on Dec 14, 2017 8:49:28 AM

Introducing alerts on any Salesforce date field in Slack!

2 min read

Add info from multiple objects to any alert

By Scott on Nov 30, 2017 1:46:22 PM

Troops now let's you add in information from multiple objects on any alert! 

1 min read

Log Call or Meeting Notes in Slack

By Scott on Nov 9, 2017 9:08:58 PM



2 min read

What's New? Troops Product Updates October 2017

By Scott on Nov 8, 2017 5:55:19 AM



3 min read

Route Workflow To Group Messages For Superior Handoffs and Real-Time Coaching

By Scott on Nov 2, 2017 9:00:18 AM

We’re excited to introduce a new, more collaborative way to streamline processes and information amongst your teams.

2 min read

Introducing the New Troops

By Scott on Oct 5, 2017 12:33:57 AM



1 min read

What's New? Troops Product Updates August 2017

By Scott on Sep 8, 2017 10:06:13 AM



1 min read

Edit fields on your Salesforce alerts!

By Scott on Aug 15, 2017 12:49:29 PM

With Troops, you can now edit the fields listed on the alert directly from Slack when the alert fires. 

1 min read

What's New? Troops Product Updates July 2017

By Scott on Aug 3, 2017 3:46:36 PM



1 min read

Re-assign object owners in Slack

By Scott on Jul 20, 2017 7:17:51 PM

Troops now supports editing reference fields, which means you can now easily assign or re-assign Lead or Opportunity owners from Slack!

3 min read

Alerts On Any Object and Salesforce Owner Routing

By Scott on Jul 18, 2017 8:32:11 AM

We’re thrilled to let you know that Troops now supports alerting across any Salesforce object field change, as well as the ability to route this alert directly to a Salesforce owner in Slack.

2 min read

What's New? Troops Product Updates June 2017

By Scott on Jul 6, 2017 2:26:25 PM



2 min read

Update Salesforce text fields from Slack

By Scott on Jun 27, 2017 8:25:05 PM



1 min read

Reports just got a whole new look and upgrade

By Scott on Jun 16, 2017 4:58:04 PM

1 min read

What's New? Troops Product Updates May 2017

By Scott on Jun 12, 2017 7:48:11 AM



2 min read

What's New? Troops Product Updates April 2017

By Scott on May 5, 2017 8:20:57 AM



3 min read

Update Salesforce directly from Slack using Troops Search & Edit

By Scott on Apr 11, 2017 9:14:39 AM



1 min read

What's New? Troops Product Updates March 2017

By Scott on Mar 28, 2017 1:27:29 PM



1 min read

Create Alerts For Specific Teams, Record Types, and More

By Scott on Mar 13, 2017 11:26:14 AM

We've upgraded our filtering capabilities for Opportunity Stage Change Alerts and Gongs so that you can now create alerts for specific teams, record types, products and more.

1 min read

What's New? Troops Product Updates January 2017

By Scott on Jan 31, 2017 8:42:56 PM



1 min read

Customize an Alert for Any Stage in your Pipeline

By paulholder on Jan 18, 2017 4:17:54 PM

2 min read

Enhanced Search Experience With Buttons and Expanded Field Support

By Scott on Dec 7, 2016 9:52:27 PM

1 min read

Salesforce Summary Reports and Enhancements

By Paul Sondhi on Dec 2, 2016 5:51:46 PM

The introduction of enabling your Salesforce reports into the messaging interface is exciting for a few reasons:

2 min read

Introducing Sales Gong Filters and Attributes

By Paul Sondhi on Dec 2, 2016 5:44:31 PM

When we released our slack sales gong, people were incredibly excited about their team's ability to celebrate wins where everyone was spending time...so much so that they wanted more:

1 min read

Customization & Scheduling of Reports

By Paul Sondhi on Dec 2, 2016 5:35:51 PM

The Troops Team is very excited to share with you new enhancements to our existing pipeline reports in Slack.