Our mission is to make work easier, more efficient and productive for revenue teams, including those managing operations and enablement. Our latest Troops administrative controls make it simple to manage workflows and process adoption, even across large enterprise teams.
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MS Teams Actions: Update Your CRM and More Without Ever Leaving Microsoft Teams!
No one likes being told to do something and then having to jump through a bunch of hoops to actually do the thing that they were asked!!
Topics: "Troops News" Troops Updates Sales Leaders Sales Operations Workflows Product Updates New Features
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New: Relative change signals let you map Troops use cases to key metrics
What are relative change signals?
Relative change signals detect when a value changes by a certain percentage or number relative to its earlier value.
Topics: "Troops News" Troops Updates Sales Leaders Sales Operations Workflows Product Updates New Features
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Meeting Workflow Updates + New Conditions in Field Change Alerts
The Troops team has been hard at work rolling out updates to Meeting Workflow and Field Change Alerts!
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Combining AND / OR Conditions + Records I Own
We are excited to announce the rollout of two highly requested updates to our users today: Combining AND / OR Conditions and "Records I Own."
Topics: Product Updates New Features
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Introducing Troops Analytics
At Troops, we are on a mission to make business software more human. With this mission in mind, we’ve had many customer conversations to determine how our product could further embody our ethos by making work easier and helping our customers improve performance, visibility, and productivity.
Topics: Product Updates New Features
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Our Top 8 Product Updates of 2019
It’s been a big year at Troops! And we are so grateful for the support of all of our partners, colleagues, and friends.
To round at the year, we wanted to recap the top 8 product updates that will help streamline your revenue operations and empower your team to make work more human. Without further ado . . .
Topics: Product Troops Updates Guides Sales Leaders Sales Sales Operations Workflows 2019 Year in Review Product Updates New Features
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Troops Action Buttons Upgrade: Date Pickers and Multi-Select Support
Our customers love Troops action buttons, which allow you to update Salesforce directly from Slack through custom field sets. You can attach an action button to any workflow or Salesforce query.
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Introducing Cross-Object Filters On Troops Workflows
We’re thrilled to announce one of our most requested enhancements to our workflow builder: cross-object filters.
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NEW Action Button Updates: Optional/Required Fields & Unlimited Buttons
We’re excited to announce two exciting enhancements to Troops action buttons:
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Introducing Deal Rooms: The First Slack-native Account-Based Collaboration Solution
For the last few quarters the Troops team has been hard at work building our newest product, and we’re proud to share it with our customers and partners:
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Workflow Tags make organization easier
We heard you loud and clear...
...and we have great news! with our new Workflow Tags, it is now easier to find and manage your Troops workflows!
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Slack + Salesforce + Google Calendar = Meeting Magic
If you use Google Calendar, Salesforce and Slack - you’re going to love our new product update.
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Celebrating Wins Will Be More Fun Than Ever with Custom GIFs
Today, we launched a feature that was in very high demand: Custom GIFs!
Instead of using Troops’ randomly generated GIFs to celebrate wins, you can now upload your own collection.
Instead of using Troops’ randomly generated GIFs to celebrate wins, you can now upload your own collection.
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Send Date-Based-Alerts to Slack Channels
You know that you can now send your Troops Date-Based-Alerts to Slack channels!
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Move more deals through the funnel with Email Actions
The right message, to the right person, at the right time.
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Upgraded Slash Commands makes using Salesforce in Slack even better
The best way to search and update Salesforce in Slack just leveled up.
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Guide Your Sales and Success Plays With New Link Actions
The best sales and customer operations professionals constantly strive to turn actions in scenarios that work, into scalable plays that can been implemented across the organization.
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Add Salesforce fields to Workflow Messages
Troops' Field Change Alerts now supports adding Salesforce fields to workflow messages!
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Salesforce Sandbox Now Supported
Want to give Troops a test run, but hoping to do it outside your production Salesforce environment?
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Create alerts around any date in Salesforce
Introducing alerts on any Salesforce date field in Slack!
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Add info from multiple objects to any alert
Troops now let's you add in information from multiple objects on any alert!
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Route Workflow To Group Messages For Superior Handoffs and Real-Time Coaching
We’re excited to introduce a new, more collaborative way to streamline processes and information amongst your teams.
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Edit fields on your Salesforce alerts!
With Troops, you can now edit the fields listed on the alert directly from Slack when the alert fires.
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Re-assign object owners in Slack
Troops now supports editing reference fields, which means you can now easily assign or re-assign Lead or Opportunity owners from Slack!
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Alerts On Any Object and Salesforce Owner Routing
We’re thrilled to let you know that Troops now supports alerting across any Salesforce object field change, as well as the ability to route this alert directly to a Salesforce owner in Slack.
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Create Alerts For Specific Teams, Record Types, and More
We've upgraded our filtering capabilities for Opportunity Stage Change Alerts and Gongs so that you can now create alerts for specific teams, record types, products and more.
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Salesforce Summary Reports and Enhancements
The introduction of enabling your Salesforce reports into the messaging interface is exciting for a few reasons:
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Introducing Sales Gong Filters and Attributes
When we released our slack sales gong, people were incredibly excited about their team's ability to celebrate wins where everyone was spending time...so much so that they wanted more:
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Customization & Scheduling of Reports
The Troops Team is very excited to share with you new enhancements to our existing pipeline reports in Slack.
