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Today, Salesforce announced that their deal to acquire Slack has been finalized and the two teams will get to work making their combined vision of making Salesforce “Slack-first” a reality.

This is an exciting vision and one Troops has been working on since 2015, making this a reality now for companies like Intercom, Twilio, Shopify, Stripe, Andela, Cameo, Dynamic Yield and Slack.  We continue our commitment to connecting Salesforce and Slack, innovating new ways for companies to make Salesforce data more accessible and actionable for workers, as well as providing additional capabilities for enterprise organizations to manage their integrations and complex needs.  Troops is now listed in the Salesforce AppExchange,  with a 98% 5-star rating from 45+ reviews.

But the Troops vision is broader than just integrating Salesforce and Slack.  Our mission is to bridge the system to human gap, wherever it exists.  This means unlocking data from wherever it resides, and delivering it to people in the environments where they spend the majority of their time.  

Microsoft Teams
Many companies have been excited about the idea of bridging the system to human gap for some time, however we haven’t been able to support their needs because Troops did not support Microsoft Teams in a way that was suitable for larger enterprises.  Today, Troops is partnered with Microsoft, letting us support any organization looking to achieve a ‘work from anywhere’ vision, whether they are using Slack or Microsoft Teams.

Multiple Data Sources
Salesforce is an important component of many organizations’ tech stack, but most leverage multiple platforms.  Companies need to connect the data from all these systems to their workers in Slack and Microsoft Teams.  That’s why Troops is now fully integrated into Gainsight, Outreach, Zendesk, HubSpot and JIRA.  We will continue expanding our footprint of integrations, providing companies of all sizes the ability to bridge the entire system to human gap.

It's an exciting time to be reimagining and implementing the future of work.  We’ve helped hundreds of companies realize the vision of bringing data to life in Slack and MS Teams to drive outsized business results.

If you would like to learn more, please get in touch.  We'd be delighted to show you this new future and tell you how we can help.

Dan Reich

Written by Dan Reich

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