Hey '19: Another year of making work easier with Troops

Posted by Dan on Dec 30, 2019 7:14:30 PM

When we started Troops we told people we wanted to make work easy. Turns out, when you’re building a company from scratch, it’s anything but easy. But over the past year, the Troops team kept marching on towards our mission and we’ve made great progress with hundreds of partners and thousands of people using Troops each and every day.

At Troops, we still want to make work easy and make work more human. As we enter a new decade, more than ever, the tools we use at work and the software we interact with to do our jobs should adapt to humans instead of requiring humans to adapt to outdated, hard to use software. 

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Topics: "Troops News", Troops, Slack, Product, Troops Updates, Sales Leaders, Sales, 2019 Year in Review

How to Roll Out a New Sales Process (So That It Actually Works)

Posted by Scott on Sep 23, 2019 3:00:11 PM

reinforce-sales-process

Many sales organizations spend a small fortune implementing a new sales process. For example, expect to pay a trainer $10,000-50,000 to teach the new process to a team of about 25 people for a few hours over a couple of weeks.

Once training’s over, it’s not uncommon for everyone to get excited about the new things they learned, only to eventually revert to their old ways without the sweeping changes you hoped for.

Sound familiar?

In speaking with our customers and other industry leaders, we discovered that getting sales teams to effectively adopt the new sales methodology once it’s rolled out is one of the biggest challenges sales leaders struggle to overcome.

Thankfully, there are ways to make adopting a new sales process easier for teams and leaders alike.

Proper documentation, proactive prompts, frequent inspections, leadership oversight, and automated workflows help ease some of the most common pitfalls that come with transitioning to a new sales process.

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Topics: Sales Strategy, Sales Development, Sales Leaders

How to Keep Your Team Accountable to Pre-Meeting Research

Posted by Scott on Aug 27, 2019 6:33:43 PM

How to Keep Your Team Accountable to Pre-Meeting Research

We’ve discussed this in previous posts, but the average discovery meeting costs over $700. In some enterprise environments, this number is a lot higher.

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Topics: Sales Strategy, Best Practices, Sales Development, Sales Leaders, Sales Ops

Revenue Operations vs. Sales Operations: What They Do and When to Hire for Each

Posted by Scott on Aug 27, 2019 5:48:12 AM

RevOps vs. Sales Ops: What They Do and When to Hire for Each

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Topics: Sales Strategy, Sales Development, Sales Leaders

eBook: The Definitive Guide to Account Based Collaboration: Part 1

Posted by Scott on Aug 7, 2019 3:43:03 PM

Companies that are winning are about delivering the ultimate customer experience.

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Topics: Sales Leaders, Sales Ops

Troops Raises $12 Million Series B And Launches Deal Rooms to Increase Account Based Collaboration In Sales

Posted by Dan on Apr 23, 2019 2:25:34 PM

We’re excited to announce an additional $12m Series B funding round led by Aspect Ventures. Since closing the round, Troops has focused on R&D to build products that help sales teams work better together. Today we’re proud to introduce a new way to sell as a team by using Troops Deal Rooms to help win and expand your biggest accounts.

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Topics: Troops, Slack, Sales Strategy, Best Practices, Growth, Product, Sales Leaders

How Dynamic Yield Uses Automation to Improve Their Quarterly Business Review (QBR) Process

Posted by Scott on Feb 7, 2019 12:21:28 AM

dynamic yield

As the Head of Customer Success Operations at Dynamic Yield, Rona Yang’s job is clear: equip her team with the tools they need to keep the clients using their personalization platform thriving. After joining the company in March of 2018, she realized much of her time would be spent building out processes to improve the reliability and performance of her team.

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Topics: Troops, Slack, Sales Strategy, Sales Development, Sales Leaders, Sales Ops

How to Drive Executive Engagement in Key Sales Conversations

Posted by Scott on Jan 22, 2019 4:00:59 PM

How to Drive Executive Engagement in Key Sales Conversations

When executives assist on a deal, good things happen. People love to talk to someone in power and often they are able to elevate the conversation to the right people, with the right talk track.

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Topics: Troops, Slack, Sales Strategy, Sales Leaders

How to Use Automation to Engage Buyers at the Perfect Moment

Posted by Scott on Aug 30, 2017 2:11:07 PM

In the days where everyone has outbound automation robots at their disposal, cutting through the noise come down to one thing:

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Topics: Sales Development, Sales Leaders

How Managers Use Troops to Keep a Better Pulse on Their Teams

Posted by Scott on Aug 23, 2017 6:33:38 PM

Once upon a time there were no giphys in the workplace...

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Topics: Sales Leaders