Troops vs. the Native Slack Salesforce Integration

Posted by Scott on Dec 5, 2019 4:00:21 AM

Troops vs. the Native Slack Salesforce Integration

In October 2019, at Slack Frontiers London, Slack and Salesforce announced availability of a deeper integration between Slack and Salesforce Sales and Service Clouds.

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Topics: Troops, Slack, Sales Strategy, Product, Sales Ops

How to Keep Your Team Accountable to Pre-Meeting Research

Posted by Scott on Aug 27, 2019 6:33:43 PM

How to Keep Your Team Accountable to Pre-Meeting Research

We’ve discussed this in previous posts, but the average discovery meeting costs over $700. In some enterprise environments, this number is a lot higher.

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Topics: Sales Strategy, Best Practices, Sales Development, Sales Leaders, Sales Ops

eBook: The Definitive Guide to Account Based Collaboration: Part 1

Posted by Scott on Aug 7, 2019 3:43:03 PM

Companies that are winning are about delivering the ultimate customer experience.

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Topics: Sales Leaders, Sales Ops

How to Improve the Quality of Your Discovery Meetings at Scale

Posted by Scott on Jul 16, 2019 3:52:38 PM

How to Improve the Quality of Your Discovery Meetings at Scale

The average first meeting for a B2B SaaS company today costs over $700. At many enterprise companies, it often costs a lot more.

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Topics: Troops, Slack, Sales Strategy, Sales Ops

How to Rapidly Improve Your SDRs Cold Call Quality Using Automation

Posted by Scott on Jul 3, 2019 8:00:22 AM

How to Rapidly Improve Your SDRs Cold Call Quality Using Automation

Here at Troops, we’re always looking for new ways to optimize our own workflows to drive better sales processes and improve the way we coach our reps.

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Topics: Troops, Slack, Best Practices, Sales Ops

SaaStr Podcast Episode 216: Troops.ai CEO Dan Reich on Account Based Collaboration

Posted by Scott on Jun 10, 2019 11:03:39 AM

SaaStr Podcast Episode 216: Troops.ai CEO Dan Reich on Account Based Collaboration

Last year, our Co-Founder and CEO, Dan Reich, joined Harry Stebbings for an episode of the SaaStr Podcast. In the episode, Dan talks about how he found his way into the world of SaaS, ended up starting Troops, and built the ultimate Slack bot for sales teams.

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Topics: Troops, Slack, Sales Strategy, Best Practices, Growth, Sales Ops

What Is Account Based Collaboration?

Posted by Scott on May 1, 2019 3:27:08 PM

What Is Account Based Collaboration?

Account Based Collaboration is a transformative approach to selling that has emerged in the last few years among forward-thinking B2B sales teams.

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Topics: Troops, Slack, Sales Strategy, Best Practices, Sales Ops

How Dynamic Yield Uses Automation to Improve Their Quarterly Business Review (QBR) Process

Posted by Scott on Feb 7, 2019 12:21:28 AM

dynamic yield

As the Head of Customer Success Operations at Dynamic Yield, Rona Yang’s job is clear: equip her team with the tools they need to keep the clients using their personalization platform thriving. After joining the company in March of 2018, she realized much of her time would be spent building out processes to improve the reliability and performance of her team.

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Topics: Troops, Slack, Sales Strategy, Sales Development, Sales Leaders, Sales Ops

Better Forecasting, Lower Churn. How Sales Engineers Positively Impact the Sales Process at Optimizely

Posted by Scott on Dec 14, 2018 12:05:08 AM

Better Forecasting, Lower Churn. How Sales Engineers Positively Impact the Sales Process at Optimizely [Interview]

Salespeople are notorious for having rose-colored glasses and happy ears. Many think every deal will close—and at the highest possible number.

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Topics: Troops, Slack, Sales Strategy, Sales Development, Sales Ops

Increase Inbound Close Rates by Bringing Lead Activity into Slack

Posted by Tommy Klouwers on Nov 1, 2018 1:29:19 PM

Following up quickly with an inbound lead can make or break your deal.

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Topics: Troops, AE's, Sales Ops