Think of Troops as the central nervous system for go-to-market teams that delivers the right information to the right people at the right time. Troops monitors Salesforce for changes, notifies associated people when specific conditions occur, and presents a list of immediate actions they can take, all through your collaboration platform.
You can set conditions and filters on standard and custom objects (including Opportunities, Accounts, Contacts, and Cases) as criteria, choose who should receive the signal, and Troops can either send the signal in real-time or on a schedule you set. For example, you may want your sales leaders to know when a deal amount changes, or notify account managers of top accounts with upcoming renewals.
- Real-Time Signals detect changes on records as they happen and notify associated people immediately.
- Scheduled Signals send lists of records that match your conditions at selected times, similar to a report.
- Actions allow your team to update and create records in Salesforce right from Slack or MS Teams.
