Troops brings the power of Gainsight where your team is working so they never miss a customer touchpoint or leading indicator.
Troops’ Gainsight and Slack integration automatically surfaces key leading indicators to your team so they can identify upsell opportunities based on any data stored in Gainsight.
Keep your team accountable by surfacing overdue and current CTAs while empowering your team to take action directly from Slack. Staying on top of your playbook to strengthen customer relationships has never been easier.
Highlight yellow and red accounts to reps and the broader account team so everyone can collaborate to reduce the risk of churn. Use unique parameters to escalate these insights across the organization.