The Most Powerful Intercom + Slack Integration

The Troops Intercom and Slack integration enables sales, success, and support teams to receive timely  signals from intercom and take action.

Why integrate?

Surface key insights on how people are engaging with your product, website, and chat to the right people to drive a better customer experience.

• Surface key activities stored in Intercom across GTM teams
• Unsilo information strictly limited to Intercom users
• Alert teams to upsell and cross-sell opportunities 
• Build complex workflows that highlight key customer activity

How Troops works with Intercom + Slack

Proactively drive upsells

Troops’ Intercom and Slack integration automatically surfaces key activities your customers and prospects are taking in your product to GTM teams to drive more intelligent conversations.

Provide a superior support experience

Allows teams to engage with customers as they write into the chat and document key information back into Intercom with Troops’ custom write back actions.

Provide a true customer 360

Intercom shouldn’t be limited to support or BDR teams only. Unsilo how customers are interacting with your website and product to any team member in Slack using Troops’ Intercom + Slack integration.