Surface key insights on how people are engaging with your product, website, and chat to the right people to drive a better customer experience.
Troops’ Intercom and Slack integration automatically surfaces key activities your customers and prospects are taking in your product to GTM teams to drive more intelligent conversations.
Allows teams to engage with customers as they write into the chat and document key information back into Intercom with Troops’ custom write back actions.
Intercom shouldn’t be limited to support or BDR teams only. Unsilo how customers are interacting with your website and product to any team member in Slack using Troops’ Intercom + Slack integration.