The Slack-Jira integration from Troops gives you automated control over case resolution, using both real-time signals and scheduled signals that are completely customizable.
“Troops takes the headache out of my day-to-day updates and workflows.”
NICK POMPEO, AE, LOOKER
Using Troops to integrate Slack and Jira constant monitoring of your systems for defined changes. The associated people on your team then receive automatic signals with a list of action items, removing ambiguity and allowing for much faster response times.
Help your team stay aligned with SLAs by delivering information to the right people at the right time. The Troops integration for Jira and Slack ensures you optimize all of the resources that you have available. Customers regularly report better response and resolution times when they integrate their existing platforms with Troops.
The Slack Jira integration streamlines user identities across both platforms, making it easy to assign a ticket in Jira and have the same person automatically receive a signal in their Slack channel. By integrating both platforms through Troops, you can implement both immediate notifications in real-time as well as scheduled signals for reporting purposes.