Troops’ Jira and Teams integration streamlines your department’s workflow to improve efficiency and drive a better customer experience.
Add Jira to MS Teams to foster better organizational transparency across functions like sales and customer success. Make it easy to understand the status of customer issues and projects
Better intelligence between Jira and Microsoft Teams lets your team collaborate better and improve problem solving capabilities. This improves the overall customer experience and creates consistent action items for specific situations.
Customized action items can be automated when certain conditions are met. Your team will substantially reduce case resolution times and make sure that unresolved cases are actually addressed.