Troops delivers data-driven information from Zendesk to Microsoft Teams so users can take fast action with smart insights on next steps.
Set up ongoing system monitoring that notifies the right people whenever certain changes occur. Troops sends alerts from Zendesk to Microsoft Teams for immediate action.
Route action items to MS Teams with insights on how to resolve a case based on signals that are relevant and personalized.
Create a collaborative environment by increasing visibility with the Zendesk Teams integration from Troops. Alerts can be scheduled or sent in real-time for better problem solving.