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John Girard (CEO at Cience) joined Scott Britton and Andrei Newman on the Business Is Human podcast.

Here are some key takeaways from the conversation:

  • Meaningful B2B sales don’t close without a conversation between two humans.
  • Sales skills are very well preserved in this coming AI revolution.
  • The pandemic highlights the importance of raw interpersonal skills associated with having a meaningful, curiosity-driven conversation with a human being.
  • Zoom has allowed us to look at each other’s faces and detect body language in a new way.
  • It’s impossible for any of us to be on the other side of our own communication (getting objective feedback and improving it is an art).
  • The prospect to cash cycle has to be airtight in order to scale a bootstrapped company.

Andrei Newman

Written by Andrei Newman

Andrei Newman leads Product Marketing at Troops.