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Sean Lyons (CEO at R/GA) joined Scott Britton and Andrei Newman on the Business Is Human podcast.

Here are some key takeaways from the conversation:

  • Design is not a veneer. It’s the interface you put in between your customers and your product. 
  • Your brand is a living, breathing thing that is dynamic and lives all over the internet (R/GA likes to call it an operating system).
  • Make a habit of carefully examining how you are spending your time and try to retool your schedule quarterly.
  • It’s great to have data to make decisions but that data should be informing your gut rather than leading it.
  • A CEO’s greatest pressure comes from setting the pace for the company and making decisions that create momentum
  • Think about how you can harness technology to creatively solve problems rather than just how to integrate it.
Andrei Newman

Written by Andrei Newman

Product Manager