Listen in as he discusses the future of crypto and the catalysts that have contributed to BlockFi’s exponential growth. Here are some quick takeaways:
- One innovative product, a crypto account that yields interest, lead to BlockFi doubling in size every quarter.
- Scale and stickiness are effective ways of developing a competitive moat.
- Customer support is an overlooked area in FinTech- taking advantage of this is an opportunity for competitive differentiation.
- With rapid growth comes ever-changing job descriptions. Knowing where to focus your limited attention is a key skill.
- In the future, the lines between crypto, FinTech, and banking companies will become less rigid.