Andrei Newman

Andrei Newman

Andrei Newman leads Product Marketing at Troops.

Recent posts by Andrei Newman

1 min read

44: RingDNA CEO Howard Brown - creating a culture that celebrates mistakes

By Andrei Newman on Feb 23, 2021 11:48:15 AM

Howard Brown (CEO at RingDNA) joined Scott Britton and Andrei Newman on the Business Is Human podcast.

Here are some key takeaways from the conversation:

  • Allowing people to autonomously enable themselves with software is a huge opportunity.
  • Hire people that can be coached, enjoy coaching, and have a thirst for learning
  • Create a culture where making mistakes is celebrated.
  • Coaching your people should not be an afterthought, it should be the first thought.
  • AI is not about replacing people, it is about augmenting and enhancing them.
  • It’s all about taking data, normalizing it, and using it to draw insights that allow you to improve customer or employee experiences
1 min read

43: CIENCE CEO John Girard - why sales skills are well preserved in the upcoming AI revolution

By Andrei Newman on Feb 23, 2021 11:44:36 AM

John Girard (CEO at Cience) joined Scott Britton and Andrei Newman on the Business Is Human podcast.

Here are some key takeaways from the conversation:

  • Meaningful B2B sales don’t close without a conversation between two humans.
  • Sales skills are very well preserved in this coming AI revolution.
  • The pandemic highlights the importance of raw interpersonal skills associated with having a meaningful, curiosity-driven conversation with a human being.
  • Zoom has allowed us to look at each other’s faces and detect body language in a new way.
  • It’s impossible for any of us to be on the other side of our own communication (getting objective feedback and improving it is an art).
  • The prospect to cash cycle has to be airtight in order to scale a bootstrapped company.
1 min read

42: Autodesk CRO Steve Blum - visualizing victory is key to cloud transformation success

By Andrei Newman on Feb 23, 2021 11:41:17 AM

Steve Blum (CRO at Autodesk) joined Scott Britton and Andrei Newman on the Business Is Human podcast.

Here are some key takeaways from the conversation:

  • Having a clear vision of the desired end result allows you to sell the mission to the people around you. 
  • People buy-in when they understand the why.
  • You will never have perfect data when you are doing something new/disruptive. 
  • Top professional athletes spend the majority of their time practicing and honing their craft. There isn’t enough practice in high-tech sales.
  • Leaders must focus on creating moments of impact (shared experiences that will always be remembered).
1 min read

41: Shopify GM of Revenue Loren Padelford - how to build and lead an infinite company

By Andrei Newman on Feb 23, 2021 11:37:47 AM

Loren Padelford (GM of Revenue at Shopify) joined Scott Britton and Andrei Newman on the Business Is Human podcast.
1 min read

40: Terminus CEO Tim Kopp - a marketer’s job is to create experiences

By Andrei Newman on Feb 9, 2021 12:43:33 PM

Tim Kopp (CEO of Terminus) discusses creating immersive experiences, focusing on customer LTV, customer marketing, and why winning builds great cultures. 

1 min read

39: Ironclad CCO Wyeth Goodenough on his mission to build the #1 customer success organization in SaaS

By Andrei Newman on Feb 9, 2021 12:37:30 PM

Wyeth Goodenough (CCO of Ironclad) discusses how to understand value across customer segments, why the right customer success engagement model depends on product complexity, and the importance of forming personal connections in business.

1 min read

38: Atlassian CRO Cameron Deatsch on why removing product barriers drives growth

By Andrei Newman on Feb 2, 2021 4:07:35 PM

Cameron Deatsch  (CRO of  Atlassian ) came on the Business Is Human podcast to discuss how to bring the best out of your people, how Atlassian has transformed over the past 9 years, and what aspects of himself he’s working to improve on.

Here are some key takeaways:
  • You can’t improve on a process that isn’t clearly outlined and standardize.
  • Exposing and socializing customer feedback across your GTM team is critical.
  • Good things happen every single time that we remove a barrier between someone who has a problem and their ability to use our product. 
  • The more value you provide to your potential customer base upfront, the more it will pay dividends down the road.
  • Slow down (many mistakes are a result of moving too quickly).
1 min read

37: Assent Compliance CEO Andrew Waitman on leadership, transparency, and black swans

By Andrei Newman on Feb 2, 2021 4:02:15 PM

In a complex and rapidly changing world, it has never been more critical for CEOs to provide leadership teams and their employees with the right level of context.

Business information must be absorbed, adapted, analyzed, and used to make productive decisions. Since businesses are highly complex, doing this correctly takes a certain level of organizational transparency.

If you are running a business today, one of the most important things is getting your people the information they need when they need it.

Andrew Waitman (CEO of Assent Compliance Inc) joined Scott Britton and Andrei Newman on the Business Is Human podcast to discuss when to hire/fire executives, how CEOs can establish a high level of context throughout their leadership team, and why most companies are their own worst enemies.

You can learn more about Andrew Waitman and Assent Compliance here.

1 min read

36: Chorus CEO Jim Benton on how to achieve strategic alignment

By Andrei Newman on Feb 2, 2021 3:59:45 PM

Jim Benton (CEO of Chorus) unpacks how to build an 'iconic team', design a system that empowers people to do their best work, and why strategic alignment is absolutely critical at scale. 

1 min read

35: Clio CEO Jack Newton on why frictionless customer experiences are an expectation

By Andrei Newman on Feb 2, 2021 3:53:18 PM

 Should lawyers offer wills and estate planning as a subscription?