Troops notifies you in real-time when anything happens that has a material impact on revenue.
Troops helps customer-facing teams handle routine tasks and actions faster so they can spend more time with customers and prospects.
Troops makes it easy for your teams to see and do the right things at the right time, across devices so that teams can perform at the highest level.
Troops Workflows allow you to build highly customizable, real-time notifications that deliver insights, information, and reminders to your team whenever something that impacts company revenue occurs.
Troops Command allows you to quickly search, access, and edit Salesforce information in Slack whenever you want (on any device). Put all the customer information in Salesforce at your fingertips in Slack.
Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together. Deal Rooms provide teams with a true 360-degree view of the customer. Automatically inform everyone of interesting moments, share meeting notes and documents, and show all the recent movements in deals. Deal Rooms increase close rates, improves sales velocity, and reduce churn.
The entire go-to-market team benefits from Troops.
Troops is a wonderful tool to achieve sales ops excellence at scale. I love being able to update SFDC fields directly from Slack. We use it to enforce sales processes, improve data quality, and generate better collaboration around deals and customers.
Troops is non-negotiable for me in operationalizing our business. Every organization looking to scale should utilize Troops to not only make the processes easier, but to keep track of important information in Salesforce that would have otherwise been lost. We have more than 100 workflows built in Troops being used in Marketing, Sales, Product, Salesforce support, Customer Success, Finance and Procurement.
We believe that every rep that takes 100 actions with Troops in the field each month gets about 8 hours and 20 minutes back, or one working day. Over the course of a year, that's an entire vacation!
Troops is a huge coaching tool because it alerts our team when deals push or stages go in the wrong direction so managers can dig deeper and see where our sales process wasn’t followed properly. That visibility makes it much easier for managers to identify high-value coaching opportunities.
Using Troops is like giving everyone on the team their own personal assistant. What I love about Troops is that it fits in seamlessly with Slack and Salesforce and makes it easy for people to do what they need to do. This is so important for distributed teams.