Grid is an web-based inline editor that helps users view, edit and update the same fields across multiple CRM records at the same time. Grid saves users hours each week on repeat tasks including lead dispositioning, pipeline updates, and entering meeting notes.
Troops Signals allow you to build highly customizable, real-time notifications that deliver insights, information, and reminders to your team whenever something that impacts company revenue occurs.
Deal Rooms turn Slack channels into intelligent account-based collaboration hubs that bring cross-functional teams together. Deal Rooms provide teams with a true 360-degree view of the customer. Automatically inform everyone of interesting moments, share meeting notes and documents, and show all the recent movements in deals. Deal Rooms increase close rates, improves sales velocity, and reduce churn.
The entire go-to-market team benefits from Troops.
We believe that every rep that takes 100 actions with Troops in the field each month gets about 8 hours and 20 minutes back, or one working day. Over the course of a year, that's an entire vacation!
Troops is a huge coaching tool because it alerts our team when deals push or stages go in the wrong direction so managers can dig deeper and see where our sales process wasn’t followed properly. That visibility makes it much easier for managers to identify high-value coaching opportunities.
Using Troops is like giving everyone on the team their own personal assistant. What I love about Troops is that it fits in seamlessly with Slack and Salesforce and makes it easy for people to do what they need to do. This is so important for distributed teams.
"Troops is a wonderful tool to achieve sales ops excellence at scale. I love being able to updated SFDC fields directly from Slack. We use it to enforce sales processes, improve data quality, and generate better collaboration around deals and customers."
Michael B, COO
"Troops is non-negotiable for me in operationalizing our business. Every organization looking to scale should utilize Troops to not only make the processes easier, but to keep track of important information in Salesforce that would have otherwise been lost. It removes the Salesforce usage barrier for your light Salesforce users (ones who need data, but aren't daily users)."
Jerri Gillean, Head of PMO