Troops Grid is a spreadsheet-like inline editor that allows you to view, edit and update multiple Gainsight records at once. Rather than slowly working through dozens of individual Gainsight properties one at a time, Grid displays all your important information on a single screen.
Insanely Fast “In Line” Data Entry
Update multiple fields and records all at once, from a familiar and easy to use experience
No More Wasted Clicking
Quickly work across a customized tabular spreadsheet on a single screen rather hunting for multiple forms and fields across and endless number of browser tabs
Know What to Update
Troops alerts you in Slack or Microsoft Teams, letting you know exactly what Gainsight data needs updating.
Less Data Entry Time = More Selling Helping:
Grid helps you work smarter, not harder. Focus on delivering great experiences to your customers
Keep Your CTAs Current:
Quickly modify or close out your CTAs, and turn account planning meetings into strategic planning sessions.
Quickly Update Timelines:
Quickly add all your notes from your day’s call to the customers’ timeline...all from a single screen.
Work Across Multiple Objects in One Grid
Update Customers, CTAs, Success Plans using Grid’s lighting fast inline editor
Standard and Custom Objects
Grid works with all your data across all Gainsight standard and custom objects.
Edit Multiple Records at Once
Work with many records from a single single, and apply bulk updates to multiple records.
A Grid for Every Process
Create custom Grids for all your key processes. CTAs, success plans, campaigns, and account ownership changes
Choose Your Fields
Customize the Gainsight fields in your Grid from multiple objects to get the exact views you need to make updates quickly and efficiently