Make it easy for management and your deal teams to understand what is happening within your most important POCs so they can coach and influence deals effectively.
Exercise team selling with Troops Deal Rooms. Create dedicated channels for your accounts that align people, assets, and information to ensure smooth implementations.
By using Troops we decreased the time to assignment of Solution Engineers to deal support requests from an average of 3-4 days to an average of 2 minutes. It saves at least 2 hours of work for the Solutions Engineering Director of America a week. Moreover, it builds a better partnership between AEs and SEs at Slack.
With Troops, we’ve seen more accurate data and deal probabilities which has meant better forecasting.
We use Troops to prevent SEs from letting data slip through the cracks just because they're working a lot of accounts. By prompting them with Troops for an update on a regular cadence, we can make them more efficient.
Troops is the best mate of our brilliant Solutions Architects! We use Troops to measure the productivity of our SA-s accurately, as we know the effort of every SFDC opportunity. There's been a big push in 2019 to optimize our time investments to have the highest possible return on the time SA-s are involved, and Troops is the critical part of this initiative.
Troops has an extremely fast time to value. After building some custom processes in Salesforce, I was having trouble getting data to the right people at our company. Troops enabled the team by offering better search directly from Slack, not requiring Salesforce login to view data, and simplified workflow/trigger configuration for object updates. Saves a lot of time and allows us to give more people access to important data.
I love that Troops brings the heartbeat of the sales team to the entire organization in such an accessible and exciting way.
I love Troops because it’s so simple, yet took our operations 10 years ahead of where other CRMs/ Customer Success platforms could have and adoption is very high. It's helped our CS team immensely stay on top of our most important processes so we can deliver the most impactful customer experience.
Bringing on Troops was a game-changing moment for our business. It allowed our rapidly growing team to stay in sync and provided visibility to mission-critical parts of our business.
See how Troops can make your CRM work for your humans.